Shipping Policy

At KinetiSort, we work to get your order to you as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

Estimated delivery times are:

Standard Shipping: 3–7 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, KinetiSort may offer free shipping promotions or other shipping offers. Any applicable promotion will be clearly stated on our website.

Order Tracking

Once your order has shipped, you can use the tracking information provided in your shipping confirmation email to follow your package.

Please allow some time for tracking information to update after the package has been handed to the carrier.

Delayed or Missing Orders

If your order appears to be delayed, please check the tracking information first.

If your package has not arrived within the expected delivery window, please contact us at [support email] and include your order number. We will do our best to help locate your shipment.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If you realize that you entered an incorrect address, contact us as soon as possible at [support email]. We will try to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

KinetiSort is not responsible for orders delivered to an incorrect address provided by the customer.

Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide your order number and photos of the damaged package and product.

We will review the situation and work with you toward an appropriate resolution.